Following research done by Ohio State University, Upworthy.com published a list of six elements of an effective apology. At this season of self-reflection and reconciliation, these are good reminders that saying “I am sorry” is only this first step. Here are the six elements:
- First, an "expression of regret." In other words, say you're sorry.
- An explanation of what went wrong.
- An acknowledgment of responsibility: "It's my fault."
- A declaration of repentance – "I won't let it happen again."
- This is another big one: offering to make it right.
- Lastly, a request for forgiveness.
If you would like to see the whole story, here is the link:
http://www.upworthy.com/the-6-elements-of-an-effective-apology-as-shown-by-one-of-the-best-apology-songs-ever
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