29 Elul 5776

The Six Elements of an Effective Apology

Following research done by Ohio State University, Upworthy.com published a list of six elements of an effective apology.  At this season of self-reflection and reconciliation, these are good reminders that saying “I am sorry” is only this first step.  Here are the six elements:

1. First, an "expression of regret." In other words, say you're sorry.
2. An explanation of what went wrong.
3. An acknowledgment of responsibility: "It's my fault."
4. A declaration of repentance – "I won't let it happen again."
5. This is another big one: offering to make it right.
6. Lastly, a request for forgiveness.

If you would like to see the whole story, here is the link:
http://www.upworthy.com/the-6-elements-of-an-effective-apology-as-shown-by-one-of-the-best-apology-songs-ever